THE BUYER must be the card owner.
Responsibility of card issuer
Card issuer becomes the middle party to execute the transaction between THE BUYER and VNF (by debiting card owner the transferred amount to VNF)
Card issuer only makes payment with the order (given that it is valid) if the card owner has sufficient balance
It is the card issuer’s responsibility to settle the amount of the order equivalent to the counterpart of THE BUYER
In case there is a dispute between THE BUYER and VNF, card issuer should follow the terms and condition which both THE BUYER and VNF agreed, or the authority.
Responsibility of VNF
VNF reserves the right to complain to the card issuer if the transaction is ineligible.
Balance credit is notified
VNF must ensure that the goods to be delivered to THE BUYER
Responsibility of THE BUYER
THE BUYER reserves the right to complain to the card issuer if the payment is not cleared as required
THE BUYER reserves the right to complain to VNF unless the goods are delivered upon THE BUYER requested
THE BUYER must work with the card issuer and VNF to resolve all the mentioned.